Privacy Policy

1. Who we are
Handmade Kingdom (“we”, “us”, “our”) is a small business based in Australia, creating and selling handmade cards and related products.

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2. What information we collect
When you use our website or place an order, we may collect:

• Your name

• Email address

• Billing and shipping address

• Order details (items purchased, date, amount)

• Payment method details (processed securely by our payment providers)

• Any information you choose to share in messages or notes with your order

We may also collect basic technical information automatically, such as:

• IP address

• Device and browser type

• Pages visited and time spent on our site

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3. How we use your information
We use your information to:

• Process and deliver your orders

• Communicate with you about your order, questions or support

• Send important updates about our services (for example, changes to this policy)

• Improve our website, products and customer experience

• Comply with legal and tax obligations

We do not sell your personal information.

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4. Payments
Payments on our site are processed by third‑party payment providers. We do not store your full payment card details on our systems. Your payment information is handled securely by these providers in line with their own privacy and security practices.

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5. Cookies and analytics
Our website may use cookies and similar technologies to:

• Keep your cart and preferences

• Help the site function properly

• Understand how visitors use our site so we can improve it

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work as intended.

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6. How long we keep your information
We keep your personal information only for as long as needed to:

• Provide our services and complete your orders

• Meet legal, accounting and tax requirements

• Resolve disputes and enforce our agreements

When we no longer need your information, we take reasonable steps to delete or de‑identify it.

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7. Sharing your information
We may share your information with trusted third parties who help us run our business, such as:

• Payment providers

• Delivery and shipping services

• Website hosting and analytics providers

These service providers only receive the information they need to perform their services and are not allowed to use it for other purposes. We may also share information if required by law or to protect our rights.

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8. Your rights
Depending on where you live, you may have rights to:

• Access the personal information we hold about you

• Ask us to correct information that is inaccurate or incomplete

• Ask us to delete your personal information, where allowed by law

• Object to or restrict certain types of processing

To make a request, please contact us using the details below. We may need to verify your identity before acting on your request.

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9. International visitors
Our website is operated from Australia. If you access the site from outside Australia, your information may be transferred to and processed in Australia, where privacy laws may be different from those in your country.

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10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Handmade Kingdom
Email: handmadekingdom@hotmail.com

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11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes are posted means you accept the updated policy.

Last updated: 3 September 2026