Terms and Conditions | Handmade Kingdom

1. About us

Handmade Kingdom (“we”, “us”, “our”) is a small business based in Australia, creating and selling handmade cards and related products. By using our website and placing an order, you agree to these Terms and Conditions.
​

2. Products

Our cards are handmade, so slight variations in colour, size or design may occur.
Product photos and descriptions are provided as a guide only.
We do our best to keep stock levels accurate, but if an item is unavailable after you order, we’ll contact you to offer a refund or alternative.
​
3. Orders and payment
Your order is confirmed once payment has been successfully processed.
Prices are shown in the currency displayed on the site and may change at any time.
We reserve the right to refuse or cancel an order (for example, if a product is unavailable or there is a pricing error). If this happens, we’ll refund you for any amount already paid.
​
4. Shipping and local pickup
We ship orders to the locations listed at checkout.
Delivery times are estimates only and may be affected by postal delays or events outside our control.
Risk of loss passes to you once the order is handed to the carrier.
If you choose Local Pickup, we’ll contact you with the exact pickup address and time after your order is confirmed. Please collect your order within the timeframe we provide.
​
5. Returns, refunds and cancellations
If there is a problem with your order (for example, damaged or incorrect items), please contact us as soon as possible with your order details and photos if relevant.
We’ll assess each case individually and may offer a replacement, store credit or refund where appropriate.
Custom or personalised items may not be eligible for change-of-mind returns.
If you wish to cancel an order, contact us immediately. If your order has already been processed or shipped, cancellation may not be possible.
​
6. Personal information and privacy
We collect and use your personal information in line with our Privacy Policy, which explains what we collect, how we use it and your rights. By using our site, you agree to our Privacy Policy.
​
7. Intellectual property
All content on this site, including designs, images, logos, text and graphics, is owned by or licensed to Handmade Kingdom.
You may not copy, reproduce, distribute or use our content or designs without our prior written permission.
​
8. Website use
You agree not to use this site for any unlawful or harmful purpose.
We do our best to keep the site accurate and available, but we do not guarantee it will always be error‑free or uninterrupted.
We may change or remove products, prices or content at any time without notice.
​
9. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from your use of this site or our products. Our total liability for any claim is limited to the amount you paid for the order related to that claim.
​
10. Links to other sites
Our website may contain links to third‑party websites. We are not responsible for the content or practices of those sites.
​
11. Changes to these terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes are posted means you accept the updated terms.
​
12. Governing law
These Terms and Conditions are governed by the laws of Australia. Any disputes will be handled by the courts of the state or territory where we are based, unless otherwise required by law.
​
13. Contact us
If you have any questions about these Terms and Conditions, please contact us at:
Handmade Kingdom
Email: handmadekingdom@hotmail.com
​
Last updated: 3 September 2026